Privacy Policy

This Privacy Policy explains how RealShip collects, uses, and shares information when you use our website and membership service (the "Service").

Information we collect

We collect the information you provide directly, such as your name, email address, and account credentials (stored as a hashed password). We also store membership and billing state (for example, whether you are subscribed) and product usage information such as lesson progress.

How we use information

We use your information to operate and improve the Service, authenticate you, provide access to paid content, send important account and service messages, process requests, prevent abuse and fraud, and comply with legal obligations.

Payments and service providers

Payments are processed by Stripe. We do not store full payment card details on our servers. We use third-party providers to operate parts of the Service (for example, sending email via Resend). These providers process information only as needed to provide services to us.

We do not sell or rent your personal information.

Cookies

We use cookies and similar technologies to keep you signed in and to maintain session security. If you visit via a referral link, we may set a referral cookie (typically up to 30 days) to attribute signups.

Data retention

We retain information for as long as needed to provide the Service, meet our contractual commitments, comply with legal requirements, and resolve disputes. Retention periods may vary depending on the type of data.

Security

We take reasonable administrative, technical, and organizational measures designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. You can request help with these by emailing support@realship.app.

Children

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps.

Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page and will apply going forward.

Contact

For privacy questions or data requests, email support@realship.app.